Maintenance & support
Website maintenance that keeps your site secure, current and working
Launch is not the finish line. Plugins rot, dependencies age, content needs refresh and small bugs quietly hurt conversions. Norvex Digital provides ongoing maintenance and support so your website stays healthy after go-live.
What happens without maintenance
Security risk accumulates
Unpatched software and neglected dependencies are a common path to downtime or compromise.
Performance drifts
New scripts, images and features slowly erase the speed you launched with.
Broken forms go unnoticed
Enquiry paths fail silently until someone asks why leads stopped arriving.
Content falls behind the business
Old pricing, dead services and outdated proof make the company look inactive.
Who this is for
- Businesses that want a retained developer relationship
- Sites Norvex has already built or redesigned
- Teams without in-house web engineering
- Companies planning steady improvements, not just emergency fixes
Support that stays proportional
- Monitor what matters: uptime signals, critical flows and dependency health.
- Batch routine updates so you’re not paying panic rates for normal care.
- Keep a backlog of improvements tied to business outcomes.
- Communicate clearly when something is urgent versus optional.
- Document changes so the site remains understandable over time.
How support works
- 01
Agree scope
We define what’s included — updates, backups, small edits, response times.
- 02
Steady care
Routine checks and updates run in the background; you get visibility when something needs a decision.
- 03
Request handling
Copy changes, new sections and fixes are handled through a simple request path.
- 04
Improve over time
When analytics or feedback show friction, we schedule meaningful improvements.
Typical inclusions
- Dependency and security updates
- Backups and recovery awareness
- Uptime / availability monitoring
- Small content and feature edits
- Performance and bug fixes
- Advice on larger roadmap items
Frequently asked questions
Do I need maintenance if the site just launched?+
A brand-new site still ages. Maintenance is cheaper than emergency recovery and keeps conversion paths working.
Can you maintain a site you didn’t build?+
Sometimes. After a short technical review I’ll say whether support is practical or whether a partial rebuild would be safer.
Are updates included in hosting?+
Hosting keeps the site online. Maintenance covers the product itself — code, content changes, fixes and improvements.
How do I request changes?+
Clients use a simple request process (including the Norvex client portal where projects are active) so feedback and files stay organised.
Related services
- Website HostingManaged website hosting and domain setup for business sites — fast deployment, SSL, DNS and reliable uptime configured by Norvex Digital.
- CMS DevelopmentCMS website development with Sanity — edit pages safely without breaking design. Flexible content systems built by Norvex Digital for UK businesses.
- Website RedesignWebsite redesign for UK businesses stuck with outdated, slow or low-converting sites. Modern rebuilds by Norvex Digital — clearer, faster, easier to manage.
Want ongoing care after launch?
Tell me about your site and how often it changes — I’ll suggest a sensible maintenance setup.